Shipping Policy

The Wearparts Depot is proud to offer free shipping across New Zealand. We use New Zealand Couriers for small packages and Mainfreight for everything else.

Rural deliveries

If you're outside the delivery network then we will get in touch with you to arrange a pickup point in the nearest town. Alternatively, we can arrange a special truck to deliver directly to you at your cost.

Dispatch times

We aim to dispatch orders within 3 working days. If it eventuates that we cannot ship your complete order we will get in touch with you.

Delivery times

Delivery to main urban centres is typically 1–2 business days. Some towns require an extra day or two. 

Delivery instructions

If you have any special delivery instructions please be sure to let us know in the order notes.

Failed deliveries

If you provide incorrect or insufficient information to successfully deliver your order we will contact you to arrange for redelivery (at your cost). If you wish to cancel your order after a failed delivery attempt we will refund you less the cost of shipping. If a failed delivery happens to be our fault then we'll contact you to discuss a fair outcome. 

International orders

Sorry, we do not support international orders.

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